Terms of service

Welcome to Kuria Group! By accessing or using our website www.kuriagroup.com.pk, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read them carefully before using our services.

1. General Information

Kuria Group is an online store offering a wide range of products with free shipping across Pakistan. By placing an order, you agree to these Terms and any other policies referenced herein, including our Privacy Policy and Shipping Policy.

2. Eligibility to Use

  • You must be at least 18 years old or have parental/guardian consent to use our services.
  • You agree to provide accurate and complete information when creating an account or placing an order.

3. Orders and Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in PKR (Pakistani Rupees) and include applicable taxes.
  • Payment method is cash on delivery only.

4. Shipping and Delivery

  • We offer free shipping across Pakistan.
  • Orders are delivered within 4-5 business days via our delivery partner, Leopard Courier Service.
  • Refer to our Shipping Policy for more details.

5. Returns and Refunds

  • We accept returns and exchanges for eligible products within 7 days of delivery.
  • Products must be returned in their original condition, unused, and with all packaging intact.
  • Refunds are processed after the returned item has been inspected. Shipping fees (if any) are non-refundable.
  • Contact us at kuria.group.ltd@gmail.com for returns and refund assistance.

6. Use of Website

  • You agree to use the website for lawful purposes only.
  • Unauthorized use, including but not limited to hacking, data mining, or interfering with the site’s functionality, is strictly prohibited.

7. Intellectual Property

  • All content on our website, including text, images, logos, and graphics, is the intellectual property of Kuria Group.
  • You may not reproduce, distribute, or exploit any content without prior written consent.

8. Limitation of Liability

  • Kuria Group is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
  • We are not responsible for delays caused by circumstances beyond our control, such as natural disasters or courier service disruptions.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our services indicates acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:
Email: kuria.group.ltd@gmail.com
Phone: +92-346-7083615